Global Learning Program Officer - United Kingdom

Ref: 399 Date Posted: Thursday 21 Sep 2023

2020 Recruitment are recruiting for a Global learning Program Manager for our global engineering client. This is a unique and exciting hybrid role and applicants from the UK, Netherlands and Northern Europe are invited to apply.

The role of the Global Program Manager will include managing a defined portfolio of global leadership learning programs and ensure these are delivered effectively. The ideal candidate will work closely with different stakeholders and ensure the flawless execution of the programs. It will also provides support to program facilitators, ensuring they are sufficiently trained to deliver program and have the most up to date material to achieve this. You will be required to work closely with the Learning Leaders, HR Business Partners, HR Directors and other stakeholders to ensure customer satisfaction and delivery of learning programs.




  • An experienced Programme/Project Coordinator with the ability to manage multiple global learning events simultaneously
  • Experience of operating in an international company, working across different countries and cultures with a diverse range of populations
  • Professional certification in event management or project management preferred
  • Strong project management skills with the ability to set priorities, organize and manage multiple projects
  • Proven experience with learning technology, digital learning content/programs
  • Strong interpersonal skills to build strong relationships
  • Ability to develop and build strong professional and personal credibility with colleagues, senior stakeholders and suppliers



  • Manage the program delivery using project planning tools and expertise, schedule programs and allocate facilitators
  • Collaborate with program owners on the planning and execution of facilitation, learning content and technology needs
  • Perform intake on operational impact for new learning programs
  • Manage the budgets and vendor payments
  • Implement measurement and reporting on key metrics including enrolment, attendance and learning effectiveness and create summary reports
  • Continually research, identify, and apply new approaches to improve the learning experiences
  • Manage the 360 feedback & psychometric assessment processes
  • Create learning content such as participant guides, facilitator guides, workshop materials, etc.
  • Pro-active suggest improvements to improve the delivery of the programs
  • Create and disseminate participant communications such as program welcome, enrolment, due date reminders, event details, etc.
  • Build relationships with faculty, suppliers, vendors and venues.
  • Identify concerns, issues or questions with program delivery and communicate to learning project team.
  • Provide program execution insights at debrief meetings regarding participant reaction, stakeholder management, program impact, logistical challenges and recommend changes to address them.
  • Ensure that program delivery content is maintained and updated.